Adding users manually
Users may be created manually. This is only recommended if the number of users you intend to create is very low (less that 5).
Using the User Synchronization is the preferred way of creating users.
Go to System Administration -> Organisation -> Users
If you are running on-premise version of BA the picture will look like this:
It is important to add correct reference settings for all users. Otherwise all desktops will fail.
This is used to map the Analyze users against SuperOffice user.