Single sign on

Single sign on

401 - Unauthorized: Access is denied due to invalid credentials.this.

This error can occure after a server reboot, and if there has been a Windows update patch prior to the reboot.


The site is set up with Windows authentication, but we are getting the Windows logon box repeatedly until the error message above appears. The solution to this is to check the Provider used on the Winsows authentication in IIS.


Post setup list

After you have installed the product using the windows setup installer, there are some tasks you should go through to get the best user experience.

Importing licences

In the system administration you can see what licences you got. You should check this page to control that you have all the licences you need.

Go to:
System Administration -> System -> Import
Click "Update licence" if needed.